Terms of Use
About these terms
By creating an account or playing Jade Mahjong you accept these terms. Controller: the Jade Mahjong team (info@nordicbyte.co.uk). If you do not agree, please do not use the game.
Your account
- An account is required to play. Give accurate information and keep your password safe; you are responsible for what happens under your account.
- You must be at least 13 years old. Content marked 18+ is only available to players who have verified they are adults.
- We recommend turning on two-step verification in Settings.
Fair play
Jade Mahjong is built so that winning depends on skill. Boosters are not allowed in duels, and real money never buys gameplay advantages. You agree not to:
- use bots, scripts or any automation, or tamper with the app or the servers;
- exploit bugs, or create several accounts to manipulate rankings, missions or rewards;
- sell, trade or share accounts.
Virtual items and purchases
- Gold and jade are virtual in-game currencies with no cash value. Gold can be earned by playing and can also be bought; jade can only be earned by playing.
- Real-money purchases only unlock cosmetics (tile designs, backgrounds, avatars, frames) and season pass rewards. They never give gameplay advantages.
- Digital content is delivered immediately. By completing a purchase you ask for immediate delivery and, where the law allows, you lose the right to withdraw once delivery starts. Your statutory consumer rights are not affected.
- For refunds, contact the store you bought from (Apple or Google) or, for purchases made on the web, write to info@nordicbyte.co.uk. We will review each request fairly and as the law requires.
- Season passes last a fixed time. Shop items and events rotate, and a limited-time item may not come back.
Conduct in chat and duels
Treat other players with respect. It is not allowed to harass, threaten or discriminate against anyone, to share illegal content, spam or other people's personal data, or to impersonate others. We may mute, remove content from, suspend or ban accounts that break these rules. To report a problem, write to info@nordicbyte.co.uk.
Availability and changes
We may update, change or remove features, boards, events and items, and the service may be unavailable from time to time. We provide the game "as is"; to the extent the law allows we are not liable for indirect losses, and nothing in these terms limits liability that cannot be limited by law.
Intellectual property
The game, its code, artwork and sounds belong to the Jade Mahjong team or its licensors. We give you a personal, non-transferable licence to play it. You may not copy, sell or reverse engineer it.
Ending your account
You can delete your account at any time (see Delete account). Virtual items and balances are lost when the account is deleted. We may suspend or close accounts that break these terms.
Your consumer rights and changes
The mandatory consumer protection laws of your country of residence always apply. We may update these terms; if the changes are important we will tell you in the app, and by continuing to play you accept them.
Contact
Questions about these terms: info@nordicbyte.co.uk. See also our Privacy.